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Ginny Carroll is the best and she will be my real estate agent for life! Due to circumstances beyond my control, I found myself needing a place to live and I had less than 2 months to locate it. In addition to my time constraints, I needed to stick to a strict budget. I contacted Mrs. Carroll of Le Reve Real Estate and not only was she happy to help me find my dream home – she delivered within 30 days of our first meeting.
Mrs. Carroll’s customer service is second to none. It’s not just about ‘the sale’ to her. She truly cares about your family’s needs. She also cares just as deeply about your ideal dream home and she will find you what you are looking for. While you are working on your professional and personal responsibilities, Ginny Carroll will be tirelessly working for you. She is always available to you and she is very resourceful. You will be very happy with her results because no one works harder with genuine enthusiasm to make you and your family happy with your new home.
I am a witness to her genius and if you choose her as your buyers agent, I guarantee that you will be pleased with your outcome.
Chris
Dear Ginny, thank you so much for taking such good care of us as we were selling our home of 30 years. Without your advice, the whole process would have been so much more difficult. You always made us feel special, like we were the only clients you had to worry about! Even when we were stressing, you calmed us down and made everything okay!
Thank you for helping us make the transition to a new life!
Bud and Mary Beth Henkel
Allan Waschak to be Inducted in Community Sports Hall of Fame
The Howard County Community Sports Hall of Fame honors individuals who have made substantial contributions to Howard County citizens in local community recreational sports. We are proud to announce the selection of Allan Waschak to the 2016 class of the Hall of Fame! Allan has contributed through many roles he has undertaken over the past 21 years, including coordinator, coach, volunteer, fundraising director, and member of the executive management team. Under his leadership, the aquatics program has grown from 8 swimmers to over 95, the largest program in the state. He established a "farm team" of student volunteer coaches and started the first Unified Relay teams in the state. Recognizing the importance of student volunteers to the SOHO program, he established an endowment to award scholarships to outstanding student volunteers each year. Congratulations, Allan!
Kim Chen helped us purchase a home last weekend and we wanted to pass along what a terrific asset she is to your team. We've used other realtors in the past and Kim is by far the most wonderful person we've ever used.

We had a unique situation being a backup offer and could not have been more impressed with Kim's knowledge of the rules. She explained things very clearly and was terrific with follow-up.

We truly believe that we would not have ended up in our home with anyone else representing us. Kim was always accessible and responded very promptly to all of questions and requests. I know she is passionate about her job and it clearly shows. We will be recommending Kim to everyone we know looking to buy or sell a home. We really appreciate all that she did for us and wanted to pass along our positive feedback. Thanks so much!
Julia and Nathan Taylor
Dear Allan,

We are so pleased with having you as our realtor in the selling of our Clarksville house. Your professionalism, positive attitude, and wide range of knowledge served us beyond expectation! Your expertise as a realtor and contractor allowed us to quickly resolve all of the issues that came up. They included negotiating with the buyer's agent, pricing and determining what work needed to be completed to allow the sale to move forward. Scheduling repairs with reputable and cost effective contractors helped to keep the bottom line down. All of this was done in a shortened time frame. You worked with us and kept us informed every step of the way through all the negotiations related to preparing for settlement. Your ability to work with us so efficiently is even more appreciated, as we did most of the business after being relocated out of state. We would strongly recommend others to have the good fortune to work with you.  Thank you all that you did to help us!

Sincerely, Ann Burk & Richard Dales
Hi Nora,

I can't begin to thank you for all your help with selling the house and just keeping me calm and somewhat sane. I really appreciate all you did to make things happen and to make sure, in the end, that everything was in place for the final day. You made me feel that you were keeping an eye out for all the details that needed to be in place and let me know in plenty of time what had to happen when. Thanks so very, very much.

I'm sorry I missed you when you stopped by that last day with all the goodies. You can't imagine how much everything was appreciated and how much easier it made our trip. Of course, snacks are great, but you also really hit the nail on the head with the baby wipes, water and the cooler. Have you made a study of what people do after they sell their house, because you seem to know exactly what they need. Again, thanks so very much for everything.

I hope all is well with you. It looks like fall is upon you such a nice time of year there.

Stay well, LR
Moving is always a difficult task, especially with a family of four and a dog. Moving every three to five years can make it tough for military families. Searching for a new house in a new city, sight unseen, is very arduous. Krissa Ferderer has been a great help in our search for housing in the Frederick area. From the first email, she was very understanding to the needs, and wants, of me and my family. We kept in contact on what we wanted and she delivered ample houses that matched our expectations.

Upon arriving in town, Krissa lined up houses for my wife and me to see. Subsequently, we found a house that day and Krissa helped us throughout the process. From going through the lease agreement to helping with the walkthrough, Krissa far exceeded expectations. We will definitely pass her name along to anyone looking to move into the area.
The Bethea Family
I stated this earlier today... By far, this was one of the most difficult settlements to manage (that I've been a part of) with so many moving parts and such a particular set of goals. Melissa did a phenomenal job from start to finish. She knows the area, she had the patience, the perseverance, and it all worked out. Thank you, Melissa! It was great working with you!
Hello,

Just wanted to take a moment to say thank you for the incredible service and follow up with our new rental in Frederick. We just PCS'd from Portland, Oregon to Maryland. Finding a new home on the other side of the country was a daunting task. Krissa made it easy and enjoyable. We really appreciate her making sure our new landlord was following through on his responsibilities prior to our moving in.

Krissa brought knowledge, professionalism and humor to our search. She made it easy. We had a new home within hours, exactly where we wanted to be and for the right price. Being an Army family we meet lots of people searching for homes, both for purchase and rental. We look forward to recommending Krissa to friends and co-workers alike.
Captain and Mrs. Merle Gilbert
Chris,

Just a short note to say THANK YOU for your help and work on our transaction. Thank you for your professionalism throughout. It's always a joy to work with someone like you.

Regards,
R
Melissa, truly it is you and your mom who are wonderful.

As you know, the selling/buying process can be stressful….as with any big change in life.

But you have made it smooth and pleasant.

Thanks so much….and let’s sell this house!!!  :) J
Last year we sold our house in Montgomery County. We chose Kim Chen to be our Realtor, as she came highly recommended.  She has been an agent for many years and has valuable experience in the real estate business.

Her know-how and her professionalism were much appreciated during the selling process. She helped us through several difficult situations, remaining an optimist throughout.

It was apparent that she is well liked within the business community and her acquired contacts were of great assistance.

Thanks to Kim, our house sold in a timely manner and we are happy with the outcome.  We not only had a great Realtor, we also gained a friend.
Doris and Bob Case
Kim is the greatest person to enter our lives recently. We were faced with having to sell our house because of my wife's health. Enter Kim who took hold of the situation reassured and guided us through the process. She listed our house at the right price, got a full price offer within forty eight hours, and the appraisal came in exactly what the house was listed for. Kim continued to see us through the closing and inspection. Then she made certain we were relocated into our new home and provide significant help accompanying that move. Kim is not only a Realtor extraordinaire; she is a magnificent human being.
Al and Cynthia Halper
Dear Kim,

I wanted to thank you so much for all your help in finding me a home in Taneytown. You were so helpful in every aspect of the Real Estate market. You were very kind to my daughter and I and I also thank you for the gifts you gave to us after we closed. I will definitely recommend you to any of my friends or family that are in the hoousing market. Again, thank you so much for your help, kindness and persistence in finding me the right home.
James
Kim recently listed my condo and the entire sales process from quick, smooth and efficient. Kim is organized, thorough and extremely responsive. Kim's attention to detail and knowledge of the industry made the process very stress free for me. I would highly recommend Kim as your listing agent if you are looking for a quick sale of your home and worry free closing process.
Laurie Levasseur
Dear Melissa,

I can't believe you remembered that conversation we had when Emily saw the hummingbird & said, "These people have to be nice because I've never met a mean person who liked hummingbirds." I forgot all about that - but not you! Thank you so much for the hummingbird trivet! I also think it's such an appropriate thing coming from you - one of the nicest people we've ever met! Instead of hanging hummingbirds up, maybe everyone should start hanging up Melissa's face! Can't you just imaging your face everywhere? You walk into a showing and there you are! A true mark that only nice people live there!

Thanks again, and not only for the trivet, but for everything you've done, for your patience with us and for putting up with not-so-nice people on our behalf! We love and appreciate you!
J & A
Hi Melissa-

Thanks again for the time last night. It was a pleasure meeting you and Terri.

After meeting with you last night, Sharon and I have decided that your team at Le Reve is going to be a good fit for us personally. We enjoyed your presentation and you have been on top of everything from day 1. We also like the fact that you are so well versed in western Howard County real estate.
Mr. Schmitz
Dear Melissa,

We just wanted to thank you for all of your dedicated attention helping us buy the house of our dreams! You and your team are amazing and you are super cool as well! We love our new home and are grateful to you! Thanks a bunch!

Sincerely,
Cara & Mike
Dear Terri & Nora,

What a pleasure it has been to work with you ladies! I appreciate your honesty, your trust, your knowledge & your generosity. I appreciate you coming to my house to turn on the heat & bring in the mail. I appreciate your responsiveness to every question & issue. I appreciate the time you spent working to sell my home, and all your kind words about it. Thank you for the last minute mailing of the two boxes that wouldn't fit in our car & the generous Lowes gift card.
Eileen
Dear Cy,

We wanted to take the opportunity to provide you a letter of endorsement that we would be pleased to have you share with other clients, include in your professional portfolio, or for use on your website.

This is a letter of endorsement we have voluntarily provided on behalf of our Realtor, Mr. Cy Falls of ReMax Le Reve at Westerlund Real Estate, 13390 Clarksville Pike, Highland, Maryland.

When times are good, any good realtor can buy or sell real estate. It's when times are tougher that you really need to rely on the services of an experienced professional agent. We were fortunate to find just such a realtor, Mr. Cy Falls of ReMax LeReve.

We recently sold our home in Howard County, Maryland. Like other sellers we were faced with the realization that despite what we hoped our home would sell for, it had to be reduced in price if we ever to move forward with our plans to retire and move out of state. As we learned, proper pricing is necessary but not entirely sufficient to sell a home in a suppressed market. It's also crucial to have a highly competent real estate agent.

Our realtor was Mr. Cy Falls and we were very pleased to have him working on our behalf. He is a consummate professional and knows the real estate business from end to end. Cy did a good job of explaining the process, provided timely feedback on how things were progressing, and dispelled some our preconceived notions causing us to clearly see the reality of the situation. He never exaggerated or understated events. He was a calming voice of reason at times when we were not so calm, or optimistic, and always kept a cool head even when we were feeling the stress of not selling our home as quickly as we had hoped. We did sell in about 100 days. While some may find letters of recommendations more impressive if filled with glowing superlatives we prefer to be direct and succinct. Mr. Falls did a very fine job for us and we recommend him to anyone else looking for the services of an honest, competent, and experienced realtor.
Dana & Barbara Q.
Dear Cy,

First of all, we would like to thank you for the wonderful gift basket, that was such a nice, personal touch. And the gift from Stephanie was very much a surprise as well as appreciated. But most of all, we want you to know how much we appreciate all that you did in order to have our house sold in such a timely fashion. You are truly a professional in your field and it was a pleasure working with you and knowing you. You always took the time to listen and help us as needed. Terri is fortunate to have such a valued person such as yourself on her team, just as we feel fortunate to have had you.

Again, thank you for all of your efforts and time, and for your good wishes. We hope you have a wonderful holiday season.
Janice & Chuck
Chris,

If you do what you did on the Whaleboat transaction on the rest of your deals you will be setting a standard and will become a role model for the rest of the agents that will be working on the other side of the table in your future. I have worked with, trained and managed many folks over my past 40 years or so working in sales. I have only run across a few that shine and you are one of them. Good job! Don't change your ways. Walk away from clients that want you to change. Keep up your enthusiasm. It becomes contagious! Thanks for making this transaction go so smooth!
Ray
Cy and Terri,

Mark and I thought you both were a "breathe of fresh air". There is no doubt you offer a lot more than we had with the past Realtor; we also liked the enthusiasm you brought. I think along with your experience, and knowledge of Howard County you will be a tough act to follow. Mark really enjoyed hearing your thoughts about the earnest money; you made his day! We will be in touch soon, thanks for coming, and enjoy your Thanksgiving as well.
Kimberly and Mark
BIG thanks to my Realtor Kim Chen who in 3 months from placing it on the market had money in my pocket. The sale wasn't easy as its not the best time of year to sell a house and some aspects of the property were less than idealistic but she kept on it. To complicate things even more, the owner of the house wasn't even in the same state to get things done. She took on a lot of tasks including scheduling things to be fixed, making sure the house was cleaned out at the end with whatever wasn't taken by others, and making sure all the paperwork was done correctly and everyone that needed to be contacted, or involved, was. One of the best parts of all this communication was she was perfectly fine with doing all of it via email or text. For those that know me, that's super huge since I HATE talking on the phone.

So if anyone needs a realtor in maryland, let me know and I will hook you up with her info.
Jeff Mehaffey
Kim is knowledgeable, professional, responsive and very detail-oriented. Most importantly, she treated my business as her business. She guided me at every single step of the purchase of my first home, responded quickly to my questions, explained matters in details and provided thoughtful advice and suggestions. She also made excellent referrals of home inspectors, contractors and lenders. Kim took time understanding my concerns, read contracts and modifications carefully to make sure my needs and concerns were fully addressed in writing. One thing really impressed me was that I was unable to do the final walk-through on a date that was close to the closing due to my work schedule. Kim offered to go to the house one day before the closing to make sure no change occurred between my final walk-through date and the closing date. I had prepared to take such risks but Kim wanted to ensure I was protected from unexpected circumstances. She made me feel like family. I highly recommend Kim Chen.
Lin Pang
My husband and I worked with Kim for our rental property. We had liked one of the properties that she was listing and were just a little to late to get that one. But that is where she shined. She not only emailed back letting us know that unfortunately that property was no longer available, but she went above and beyond and found other properties for us in the same area. From there she became my life line in Maryland since we were from North Dakota. She was always prompt on responding to calls, texts or emails. We were unable to make a trip out east to look at properties, so she took a day and went and looked for us. She took extra pictures and talked to the property owners to negotiate our 2 dogs because there is no way we could move without them. She ended up finding us a property in the same area of the one that she had listed. She was amazing in getting the price at our price point and both of our dogs were allowed to come with us. Then when we had to submit our app and handle all the paperwork she took the time to personally drop it off, so that we were the first ones to put in an app for the property. Which in turn got us the rental that we LOVE. When I called her to tell her that our app had been approved she was just as nervous and excited for us. She took the time to stop over once we made our journey out here to meet us and brought us an awesome welcome gift. We wouldn't have been able to have such a stress free move if it wouldn't have been for Kim and her dedication to find us the perfect home.
Krissa F.
We had a wonderful experience working with Kim. She helped us sell our townhouse and find a new single-family home, and believe me, she worked hard for us. We looked at more than 80 homes over the span of 3 months. Not only was she professional, organized and easy to work with, she took the time to get to know us personally to help us find the right home and neighborhood for our growing family. She was very good about follow up and went to bat for us when we put an offer in. I would highly recommend her to anyone.
Megan M
Kim is tremendously knowledgeable and the best agent that we have ever worked with. She was with me every step of the way with the selling of my home. With my first visit with Kim, she walked through the house and we discussed the best items to work on to get the house ready to sell. She provided names and phone numbers of professionals that could assist me with getting the work done. Kim and i emailed several times a week regarding all the needed details and she kept me on track for providing her the paperwork that she needed from me. Kim is extremely organized and this is very helpful during this busy time. Kim guided me through every step of the process until settlement. Kim also worked with my fiancée and me in the purchasing of our current home. We were looking in a very specific area and certain price range, and Kim would forward us information within those guidelines. She checked for new listings several times a day and was always available to show the properties to us. Kim helped us find the perfect house in the neighborhood we wanted and within the right price range. Again, she kept my fiancée and me updated with all the information that we needed and made the process very smooth for us. Kim will go above and beyond to make the process as easy as possible. We have and will continue to highly recommended Kim to our friends and family for the buying and selling of homes.
Diane Chmel and Michael Johnson
Hire this pit bull!  It is with great pleasure and gratitude that I share comments on my experience with Kimberly Chen in the listing and sale of my home. I have never before encountered such a level of excellence. The experience was superior in every respect.  From the keen insight in presenting the house (can pictures look happy?) to the highly effective showings and open houses to the comprehensive proactive diligence during the negotiations and sale to the unparalleled advocacy through settlement and afterwards, all of these tasks wereaccomplished with a high degree of competence, humility, integrity and grace. She delivers the top-quality services and interpersonal skills with enormous patience for the client-specific needs.

As an engineer, I might lose my pocket protector if I did not share the analytics of employing Kim over another agent on the same house during the same sales period. The first realtor had the listing for 60 days during which there were 20 showings and one contract which would have had me re-pipe my house. With Kim, there were 18 showings in the first 20 days and a contract that did not include me fixing anything in the house. The numbers speak for themselves.

Thus, I highly recommend Kimberly Chen for residential real estate needs to the point that I am begging her to obtain a Virginia state real estate license, so I don't have to use another agent again.
Jules Fritz
Kim Chen navigated us through the coordinated sale and purchase of our homes this past fall. She was the ultimate professional during both transactions. Kim was proactive, organized and efficient. Her interactions with the other professionals (loan officers, brokers, agents, inspectors, etc.) were all very pleasant yet straightforward. The true testament was that they seemed to enjoy working with her as well. We would not hesitate working with her again; she is a joy
Allan and Susan Graves
Kim is tremendously knowledgeable and is hands down the best agent I've ever worked with. She takes the time to explain in layperson's terms each step of the process. She will bring an amazing wall of calm to the inevitable tensions that come with buying or selling a home in this market and will go toe to toe against anyone when it comes to protecting the interests of or doing what's best for her clients. The way she handled the ups and downs of the buying process for us were superlative and I would recommend her to anyone who is in the market to purchases or sell a home in Maryland.
Kym McKay
My husband and I were purchasing our first home, a very daunting experience in this economy. Kim was referred to us by a close family friend and we were very skeptical from previous experiences. Upon our first meeting I knew that this was the right fit. Kim is extremely knowledgeable but more importantly she CARED. The team of professionals that Kim surrounded us with were extremely helpful and responsive during the entire home buying process. She is honest, hardworking and tenacious making sure that we got the right house that was perfect for our needs as a young family. I will never forget this process and am forever grateful that we were so fortunate to have been her clients. It made a world of difference to our family to have her as our realtor. The challenges that we faced she met head on and prepared us with everything we needed to make it through this journey. Thank you Kim!! P.S. Ask for snacks they are great!! :)
The Bishop Family
I was out of country leaving home alone, and bit frustrated about how to start putting all together for my property. But, Kimberly was excellent and very thorough, knowledgeable about my home and process. She listened to my needs(all of my requests) and guided me at every step of the process till the end. I was able to close the deal within 2 weeks!! I was very happy with her superior service, and I will definitely work with her in the future. I highly recommend Kimberly and I am sure you would have same quality of her service.
Brandon
My wife and I first met Kim a couple of years ago as we started our search for a home. We had just moved into a rented condo together but our eyes were set on finding a home as soon as we could, knowing we had some debt to take care of, a child on the way, and one salary to make it all work. We knew our goal was going to take some time and some luck, and we needed an agent who would be patient, knowledgeable, and most importantly- competent enough to get us there.
Matt Ruckdeschel & Family
My wife and I knew a few agents in the business and had talked briefly with them while we got our feet wet in our search for a home, but they seemed to be under pressure- relentless and pushy, eager to just get into a deal without paying much attention to our cautious concerns as first time home buyers. As we "shopped" around for an agent that would fit our needs, it became crystal clear that Kim was the right match for us. Kim was patient and thorough from the very start and as we all went along on our journey, my wife and I were amazed at the high level of competence Kim operated with. Kim made all of the phone calls, checked all the records, made some suggestions when she felt it was right, but held off on other opinions until we came looking for them. As Kim led us towards our goal, our worries shrank away and our uneasiness turned into something fun!

When we finally entered contract negotiations on a house we felt was right for us, Kim again proved to be amazingly competent. Always the professional, Kim knows when to push and when to pull, but she let us decide when to dig in and when to give a little bit- with her full support. We felt extremely comfortable going into closing and left with great confidence we had closed a fair deal on a wonderful property. In the end, we purchased a home we LOVE- at a price we could afford and Kim was the one who got us there.
Matt Ruckdeschel and family, Happy clients of Kim Chen, Realtor
I am a first time home buyer and Kim Chen has been topnotch in the home buying process. Kim is very informative and will go the extra mile to get what you need. Kim really listens to your cares and concerns and that is hard to find. Kim really has made this whole experience very enjoyable.
Dannette Hudson
Kim Chen not only helped me find the home of my dreams, she made the home-buying experience very enjoyable. As a first time home buyer, I had no idea how the process worked and what to expect along the way. Kim was patient and walked me through each step of the unfamiliar process so I always felt prepared.
Allison Taylor
Kim's personal attention, knowledge of real estate, honesty, and "can-do" attitude made selling our old home AND buying our new home great experiences.
Jennifer Lichter for the Lichter Family
Kim was such a great help through the entire process of buying the property. She never delayed any requests we made and did more than necessary each step of the negotiation. Our purchase was complex with a house that needs to be torn down on the lot, and if she didn't have the answer, she found someone who did. I would recommend her to anyone looking to buy a house!
Noelle Hudson
Kim Chen listens! She located my present home knowing exactly what I was looking for. The minute I walked in the door the first time I felt a sense of peace and continue to feel that way after living here for six months. When this agent listens to your needs she has your best interest at heart!
Lois Abbott
Kim, Thanks so much for putting up with us and all of your assistance, you are "The Greatest"
Rose Rochelle
Thank you Kim - you are more than a Realtor. You care about your clients and go way beyond the call of duty. During the time we worked together, you treated me more like a friend than a client. I knew I could count on your guidance, knowledge, professionalism, efficiency, confidence and punctuality. You are great and please keep up the good work.
Jayne Njoki Dzowela
Terri,

Congrats on your remarkable sales record in '06. This is obviously recognition of your outstanding professionalism and most of all your compassionate personality.  You are a remarkable person; and your "team" is not bad either!
Bobby
Terri,

There's no doubt in my mind that the dedication, persistence and cooperation of your team made all the difference. They are wonderful, pleasant and so totally and completely professional. We will leave Howard County, with the best real estate experience ever.
Dianne
Dear Terri and Christine,

Thank you both so much for all you did to make our move possible. You both went above and beyond to make everything go smoothly and virtually painless! I can tell it's definitely a "family affair" and we all want you to know how much we appreciate what you did for us. Thanks again!!
Steph, Mark, Lauren & Matthew (Lucky & Oliver too!)
Terri,

Thanks for all the help and good advice over the past few months. You're the best!
Kathy and Pat
I cannot find enough words to compliment Christine enough. She is simply outstanding. She didn't go the extra mile for you- SHE WENT THE EXTRA TEN MILES FOR US!! Christine Martin (our agent with the Westerlund Group) is an outstanding person. She did everything possible to make the sale of our house and the purchase of the new one work, and everything came together because of her ability. I simply cannot recommend and praise her abilities adequately. Long and Foster is lucky to have an outstanding agent like her.
Terri,

Tom and I are so happy living here! If you hadn?t done what you did for us we would never have been able to move here and we will be forever grateful to you. When things settle down I still want us to get together.
Renee & Tom
Terri Westerlund & Christine Martin were superb from the initial contact through the purchase of our new home, and the sale of our previous home. We never felt pushed, rushed or swayed. They are the utmost in professionalism and knowledgeable in every aspect of the business. Our best interests have been protected and we have been consistently well advised. Meeting Terri and her team of the Westerlund Group literally changed our life and lifestyle! Thank you!
Sheila
Dear Terri,

Thank you for all your time and dedication to help me find our home.  We are really happy.  I would love to get together because I really admire you, and am grateful for all you did for me.  Have a great holiday and know that mi casa es su casa!
Kathleen
As a first-time homebuyer I knew absolutely nothing about real estate or housing contracts, so I was going to put my complete trust in whomever I asked to represent me as my real estate agent. I was referred to Kim through a friend who I trust very highly as a mortgage lender. It was pretty evident from my first meeting with her that she was more than just a real-estate agent; she was a person and a friend first and foremost. She was somebody that I could immediately trust to put my needs and best interest above all else. She worked tirelessly for me, be it the tons of listings she would drop in my email throughout the day based on my interests, the accessibility to answer phone calls and answer all my questions, or just driving me around from property to property for showings. She even bought me a great little gift bag with all sorts of cool stuff and gift cards when I finally closed!
Sunil Shrestha
The best thing about Kim is that she is down to earth: she speaks to you as a person as well as an agent. She will not try and convince you to do something that you are not ready to do or are not sure of just for the quick sale or her commission. It says a lot about her when being an amazing and awesome real-estate agent is her second best quality!
We had a very difficult situation with selling our Mother's home after she had passed away. Kim Chen was professional and empathetic to our very unique needs and, while a very sad time, our sale was handled efficiently and quickly. Because of this, any future real estate transactions we may have will be handled by Ms. Chen. When you need the best, you want the best. That is what we received with Kim's help and support.
Elizabeth Dwyer & Nanette Suksta
Thank you, Kim for being you, a knowledgeable, first class agent!

Sincerely,
E. Dwyer and N. Suksta
There were so many bumps along the road to home ownership for me, but the one thing that I could always count on was Kim. She was always there to help out in any way she possibly could, going above and beyond her normal duties. Kim Chen is exceptionally knowledgeable, extremely hard working, and honest. I had complete trust in her judgment at all times throughout the process of buying a home. I would highly recommend Kim to anyone who is in the market to buy a home, especially first time homebuyers.
Megan Milko
I met Kim Chen by referral from The Bishop Family who are very close friends of mine. She came highly recommended and after working with Kim for only 3 months, I am proud to say she is "the best". I had previously tried to work with other realtors who really didn't have that personal touch that Kim has. She made me feel like family. From our first meeting, I felt a special connection. Kim listened to what I wanted and showed me properties that fit my needs in areas I was interested in. After looking at a few homes, I found my house! Not only did I find my new home, I got engaged at the settlement table. Thanks Kim for making my dreams come true!!
Shellita Carney
Just wanted to take the opportunity to express my gratitude for all your assistance during the renting of my home. Your local knowledge of my neighborhood and attention to detail was invaluable and made what was a difficult process for me a lot easier. You not only provided me with a first class business approach but more importantly a shoulder to lean on during a difficult time. You have continued to always be a quick email or phone call away when i have a question or a thought to run by you. In an ever changing local real estate environment I found that having you 'on my side' was a tremendous advantage, and i am thankful to have had the opportunity to work with you. I look forward to working with you in the future and to continue recommending you to my friends, family and neighbors.
Heather Horan
I was recommended to Kim by my lender. I had a agent that I was really unhappy with and didn't feel like I was getting the attention that I needed, especially in being a first time home buyer. From the beginning Kim was so professional and I felt like she really did care about my experience as a first time home buyer. We had looked at several houses and we put bids on them and was disappointed a couple times. I had put an offer on a house yet again, didn't realize there was 15 offers on it, huge discouragement. But Kim and I decided that if I really wanted it, to go for it! To my surprise the seller chose my offer. I was such in shock and overjoyed at the same time! Kim really had a good relationship going with the listing agent, and everything from the seller side was great. The lender side was the worst part of the experience; I had wanted to say FORGET IT so many times. But Kim really encouraged me and basically reminded me why I was on this journey and to really think things over. She said but if this is something that seems like too much, and if I wanted to pull out she would support it 100%. It really goes to show what type of agent she is, and that she really genuinely cares about the happiness of her clients. After all it's said and done my son and I are so happy, and we can't thank Kim enough! Thank you!! I LOVE MY HOUSE!!!
Jacqueline Reyes
Terri,

Wonderful card for a special person. When I found this card and it was called Patience Brewster! Could this be more perfect!! Thank you for everything and I mean everything. You are an amazing and top agent. We truly need to write a book or a TV show. You truly are a special and one of a kind human being. Thanks for being you. Thanks Again,
Vicki & Mark
Cy,

Thank you so much for hanging in there with us for the past 18 months. Kristin and I are thrilled with the new home and are looking forward to setting up residence once again in a neighborhood community. This is a great neighborhood and fantastic home with enormous potential, we couldn't be happier. We'll be sure to refer any of our friends and acquaintances to you and wish you much success as the market turns back to its normal status.

Well, back to the boxes and unpacking...

Regards,
John & Kristin
Dear Terri,

Thank you for the champagne. Thank you also for being the best little encouragement we needed to buy our first home. I am very fortunate that my mom has a friend like you! Please tell Cy I say hello. We are singing both of your praises to every prospective buyer we meet.
Tom & Nicole